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Frequently
Asked Questions
Domain Registration FAQ
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What is a domain name? |
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A domain name, also called a web site address identifies
your site to your customers. It allows your customers to reach
your business without having to remember an obscure IP (Internet
Protocol) address. |
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How much does it cost to register a
domain name? |
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The fee for domain name is $10.00 a year.. |
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When can I access my domain name on the
Internet? |
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It may take up to 72 hours before your domain name
will become accessible. All Internet providers must update their
records to reflect new site locations. This is called propagation. |
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How long can my domain name be? |
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A domain name can be up to 26 characters long. This includes the extension (.com, .net, and .org). You can use letters, numbers and hyphens ("-")in the domain name. |
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What if the domain name I want is already taken? |
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It means that someone on the Internet has already secured that name for their own website. Instead, create a new name or try a variation of the name (i.e. www.yourcompany.com, www.your-company.com, www.yourcompany.net). |
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How can I register a particular domain
name? |
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We will handle the entire registration process. |
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What information do you need from me
for the registration? |
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You will need to provide the name, address, phone
number, fax number, and e-mail address for the registrant and administrative
contact for your site. |
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Web Hosting FAQ
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What is web hosting? |
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A service that provides a physical location for
a Web site. Customers’ sites reside on computers stored in secure
and climate-controlled environments and permanently linked to the
Internet through high-speed data lines. These computers store the
Web pages that make up Web sites. As soon as your pages are installed
on the server they become available to visitors and customers on
the Internet - providing they have the correct address. |
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How much does it cost to host a web site? |
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$99 a year for a standard website or $169 a year
for a secure (SSL) website. |
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What is SSL? |
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Secured Sockets Layer is a protocol that transmits
your communications over the Internet in an encrypted form. SSL
ensures that the information is sent, unchanged, only to the server
you intended to send it to. Online shopping sites frequently use
SSL technology to safeguard your credit card information. |
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Is SSL a requirement for a business
website? |
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No. But we highly recommend that you get it if you
will be accepting payments from your website. People may not buy
from
you if they know that your website is not secure. Secure websites
have "https" instead of "http" on their web addresses. |
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Do you host adult site? |
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Sorry, we don't. We cannot mix adult sites with our
businesses sites. We only host informational, e-commerce business
type websites. There are many hosts out there that specialize in
adult contents. If we think we cannot host your website because of
your special requirements, we will gladly help you find a host that
will suit your needs.
We cannot host your adult site, but definitely, we can develop it! |
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If I cancel, why do you charge $10 per
month? Should it be $99 divided by 12? |
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We actually charge $10 a month. We are giving you
a discount of $21 for staying with us for one year. We save money
for collecting charges once a year rather than once a month and
we pass that savings to you. |
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What if I go over my allowable host resource
limits? |
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If that happens, we will let you know right away.
You will have to pay for the extra resources that you have used.
(Anything extra you use, we have to pay too). If you break any
rules in the Terms of Service (TOS), we will notify you
and
you
must
correct the discrepancy within 5 days. If after 5 days and the
problem still exist, we will have to take actions to protect our
servers and our other clients. Action could be as simple as
disabling the feature of your website that causing the problem
or to totally
shut
down
your website. Please make sure that we have your correct contact
information so that we are able to contact you in case of any problem
that may arise. |
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Web Development FAQ
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What can you do? |
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We can develop a unique website from ground
up or, if you are on a limited budget, we can use an existing
template
design and will just add your content to it. We can also add
interactive features to your website (i.e. flash, database,
shopping cart, contact form, forum, etc.) And of course, if
you only need modification or maintenance on an existing website,
we do that too.
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What is a template? |
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A website template is a pre-made web page "without
contents", very similar to a document or greeting card template,
where you insert any images or text. This is an alternative to
custom made unique website that may cost thousand of dollars to
make. The main template advantage is that you can preview the appearance
of your
future
website before
you pay for it. If you use a template, there will be another website
out there that has the same design as yours but there is very
small chance that you will find it on the net. There
are more than 3,000,000,000 webpages online now according to statistics
on google.com. |
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What do I have to do to avoid delays
and get a desired result? |
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Make sure you provide us all necessary
information and personal files (texts, images) that will allow
us to completely
understand your project, give you the right quote and proceed with
production. Work on your contents as soon as you can. Unavailability
of the content is the number one cause of delay. We need the text
and your logo in electronic (computer file) format as soon as possible.
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Payment FAQ
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How do I make a payment? |
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Please go to our payment
page or if you received an invoice through e-mail, please
click the link provided on the e-mail.
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We are continually adding to this FAQs
as questions arise. If we did not answer your question here, please
fill out the online form on top of this page. Thank you.
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